Privacy policy
Effective Date: 19-08-2025
The House of Intuition (the “Company”), operating as Shukr Crystals (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from www.shukrcrystals.in (the “Website”).
1. Information We Collect
When you interact with our Website, we may collect the following information:
- Personal Information: Your name, email address, shipping address, billing address, and payment information.
- Order Information: Details of the products you purchase.
- Browsing Data: Information on how you use our Website, including IP address, browser type, and pages visited.
- Cookies: Small data files stored on your device for personalization, order processing, and to enhance your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases, queries, and support requests.
- Send you marketing emails, newsletters, and offers (only if you have opted in).
- Improve our Website and enhance your shopping experience.
- Comply with legal requirements.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment Gateway Providers (Razorpay) to process payments securely.
- Delivery & Courier Partners to ensure your orders are delivered.
- Legal Authorities if required by law.
4. Cookies & Tracking
We use cookies to:
- Keep track of your cart and orders.
- Personalize your browsing experience.
- Improve Website performance.
You can disable cookies in your browser settings, but this may affect Website functionality.
5. Data Security
We use reasonable technical and organizational measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (India-Focused)
You may request to:
- Access the personal data we hold about you.
- Correct inaccuracies in your personal information.
- Opt-out of marketing communications.
To make such requests, contact us at mail@shukrcrystals.in.
7. Payment Processing
Payments are processed through Razorpay. Your payment details are encrypted and handled directly by the payment provider in compliance with applicable laws.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after changes means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The House of Intuition
Email: mail@shukrcrystals.in
Website: www.shukrcrystals.in